Working with Lavanda

This is a guide for new Lavanda clients that helps explain our process, technology and services.

1. Overview

  • What is Lavanda?

  • Our Team

  • Where we operate

  • Our clients

2. Our operating models

  • Operational Support

  • Fully Managed

  • Software Only

3. Lavanda technology

  • PMS

  • Distribution and Channel Management

  • Direct booking platform

  • Trust and Safety

  • Data and Analytics

4. Onboarding your properties

  • Onboarding process overview

  • Marketing your inventory

  • Setting prices and managing revenue

5. Hospitality operations

  • How we vet your guests

  • Health and safety

  • Quick start checklist

6. Getting further help and support

  • Help centre

  • In-app support

  • Contact us

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1. Overview

An overview of Lavanda's product and services

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What is Lavanda?

Lavanda is a multi award-winning tech company with global headquarters in London, UK. Our team of digital entrepreneurs and real estate thought leaders have been working at the bleeding edge of "proptech" innovation since 2015. Building upon our own experience of managing vacation rental properties at scale, we designed and developed a best-in-class SaaS platform that allows residential property owners and operators to access short-term rental demand, while delivering a scalable hospitality experience through a mix of in-house and Lavanda-supported operations. Fast forward to today and Lavanda powers short term rentals and hospitality operations for a rapidly growing number of the world's leading real estate companies, blending first class technology with scalable services and operational support where needed.

Our Team

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Fred Lerche-Lerchenbourg

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Meghan Haines

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David Larpent

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Sam Symons

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Sam Horsley

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Jason Trainer

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2. Our operating models

Choose the solution that mosts suits your asset and scaling model.

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Software only

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Operational Support

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Fully Managed

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3. Our Technology

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Lavanda PMS

A multi award-winning software-as-a-service application that combines powerful elements of distribution, pricing and revenue management, inventory management, analytics, guest experience and hospitality operations.

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Lavanda Channel Manager

Distribute your inventory on a wide range of vacation rental platforms, OTAs, the GDS and more.

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Direct booking platform

A powerful set of tools that allows you to deliver an optimal customer journey for your guests, fully whitelabeled and bespoke designed for your brand.

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Lavanda Home Guarantee

With the Lavanda Home Guarantee you have the peace of mind that your asset is protected from accidents and damage.

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Who we work with

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