Working with Lavanda
This is a guide for new Lavanda clients that helps explain our process, technology and services.
1. Overview
What is Lavanda?
Our Team
Where we operate
Our clients
2. Our operating models
Operational Support
Fully Managed
Software Only
3. Lavanda technology
PMS
Distribution and Channel Management
Direct booking platform
Trust and Safety
Data and Analytics
4. Onboarding your properties
Onboarding process overview
Marketing your inventory
Setting prices and managing revenue
5. Hospitality operations
How we vet your guests
Health and safety
Quick start checklist
6. Getting further help and support
Help centre
In-app support
Contact us
1. Overview
An overview of Lavanda's product and services
What is Lavanda?
Lavanda is a multi award-winning tech company with global headquarters in London, UK. Our team of digital entrepreneurs and real estate thought leaders have been working at the bleeding edge of "proptech" innovation since 2015. Building upon our own experience of managing vacation rental properties at scale, we designed and developed a best-in-class SaaS platform that allows residential property owners and operators to access short-term rental demand, while delivering a scalable hospitality experience through a mix of in-house and Lavanda-supported operations. Fast forward to today and Lavanda powers short term rentals and hospitality operations for a rapidly growing number of the world's leading real estate companies, blending first class technology with scalable services and operational support where needed.
Our Team
Fred Lerche-Lerchenbourg
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Meghan Haines
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David Larpent
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Sam Symons
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Sam Horsley
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Jason Trainer
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2. Our operating models
Choose the solution that mosts suits your asset and scaling model.
Software only
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Operational Support
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Fully Managed
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3. Our Technology
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Lavanda PMS
A multi award-winning software-as-a-service application that combines powerful elements of distribution, pricing and revenue management, inventory management, analytics, guest experience and hospitality operations.
Learn MoreLavanda Channel Manager
Distribute your inventory on a wide range of vacation rental platforms, OTAs, the GDS and more.
Learn MoreDirect booking platform
A powerful set of tools that allows you to deliver an optimal customer journey for your guests, fully whitelabeled and bespoke designed for your brand.
Learn MoreLavanda Home Guarantee
With the Lavanda Home Guarantee you have the peace of mind that your asset is protected from accidents and damage.
Learn MoreWho we work with
