Booking & leasing

Lavanda takes a unique approach to the booking and leasing journey. We recognise that different markets, verticals and brands require very different approaches. Our workflow automation builder allows us to design a customer journey perfectly suited to your needs.

Work with us to design a set of customer journeys that are perfectly adapted to your assets and market.

Configurable customer journeys

Lavanda is the only PMS on the market that allows you to power multiple different customer journey configurations, even within the same portfolio or building. Blend your traditional multifamily lead-to-lease journey with a short stay booking journey during a lease-up phase or as part of a flexible rental strategy. Power the perfect student booking journey coupled with short-stay hotel booking during the summer weeks. No need for multiple systems and painful manual processes.

Compliant for all stay lengths in all markets

Lavanda understands the nuances and regulatory strictures of each market we operate in. Need help automating authority reporting in Spain, tourism tax in Italy, or invoicing compliance in Portugal? We have fully optimised solutions for the most challenging compliance problems in every market.

Fully automated document signing and storage

Lavanda PMS is deeply integrated with DocuSign. Build a complete set of every contract, lease, notice, addendum and agreement in DocuSign and automate the merging of customer data into each one. Send and track signing requests as part of a fully automated workflow. Capture the signatures of multiple signatories and guarantors simultaneously. Store and retrieve signed documents with ease.

Automate KYC and referencing processes

Lavanda can integrate to any of the tenant referencing and background-checking services on the market with ease. Take all the manual work out of approvals and KYC checks.

Features & benefits

Configure one or more seamless, branded, customer journeys.
Effortlessly automate guest and resident checks and reference processes.
Be fully compliant with tourism and leasing regulations for every stay length in every market.
A fully branded and consistent experience at every stage of the journey.
Deep integrations with DocuSign for quick and automated document signing and storage.
Custom and unique booking and leasing approaches to perfectly fit your needs.

The power of Lavanda

When you partner with Lavanda the benefits are clear

Increase NOI

Generate up to 20% in incremental revenue from your apartment portfolio.

Build your brand

Develop a custom-branded experience that helps you acquire, manage and retain residents.

Reduce IT spend

Consolidate multiple disparate technologies into one easy-to-use platform.

Scale your resident experience

Intelligent automations reduce cost whilst ensuring consistency.

Drive operational efficiencies

Speed time to resolution and reduce the cost of managing maintenance tasks.

Optimise performance

Make informed business decisions based on real-time analytics and ensure continuous improvement.

Talk to a property management expert today

Want to find out more? Our property experts are always on hand to discuss your organisation’s challenges. They’ll also share our customer success stories, and showcase how Lavanda’s solutions can add real value.